Privacy policy

Information for the personal data controller:

{name of your company}, is a company registered in the Commercial Register of the Registry Agency with UIC: {UIC of your company, e-mail: {contact email address}, tel .: {contact phone}.

Reasons and purposes for which we use your personal data

We process your personal data on the following grounds:
• General Terms of Use of the Website;
• Explicit consent from you – the purpose is specified for each case;
• In case of an obligation under law;
In the following paragraphs you will find detailed information about the processing of your personal data depending on the basis on which we process them.

To fulfill a contract
We process your personal data for the needs of using the Website in accordance with the rules of the general conditions
Purposes of processing (where applicable):
1. establishing your identity;
2. providing the functionalities of our website
On this basis, we only process personal data in connection with the user profile you have created.
We delete the data collected on this basis 2 years after the termination of the contractual relationship, regardless of whether due to the expiration of the contract, cancellation or other grounds.

With your consent
We process your personal data on this basis only after your explicit, unambiguous and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process personal data.
Consent is a separate basis for the processing of your personal data and the purpose of the processing is stated in it, and does not overlap with the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you, we prepare suitable for you offers for products / services, performing detailed analyzes of your basic personal data;

Data we process on this basis:
On this basis, we may process personal data for direct marketing purposes, including website usage data and social media account data.
Providing data to third parties:
On this basis, we may provide your data to marketing agencies, Facebook, Google or the like.                    Withdrawal of consent:
Concessions granted may be withdrawn at any time. Withdrawal of consent does not affect the performance of contractual obligations. If you withdraw your consent to the processing of personal data for some or all of the ways described above, we will not use your personal data and information for the purposes set out above. Withdrawal of consent shall not affect the lawfulness of the processing based on a consent prior to its withdrawal.
In order to withdraw your consent, you only need to use our website or just our contact details.
When we delete data collected on this basis:
We delete the data collected on this basis at your request or 12 months after their initial collection.

How we protect your personal information:
To ensure adequate data protection of the company and its customers, we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act.
The company has established rules to prevent security breaches and breaches, which supports the processes of protecting and ensuring the security of your data.
In order to ensure maximum security in the processing, transmission and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

Consumer Rights:
Each User of the site enjoys all rights to personal data protection under Bulgarian law and European Union law.
The user can exercise his rights by sending a message to our email.
Each User has the right to:
• Awareness (in connection with the processing of personal data by the administrator);
• Access to your own personal data;
• Correction (if the data is inaccurate);
• Deletion of personal data (right to be forgotten);
• Restriction of processing by the controller or processor of personal data;
• Portability of personal data between individual administrators;
• Objection to the processing of his personal data;
• The data subject has the right not to be the subject of a decision based solely on automated processing, including profiling, which has legal consequences for the data subject or similarly affects him significantly;
• Right to judicial or administrative protection in case the data subject’s rights have been violated.
The user may request deletion if one of the following conditions is true:
• Personal data are no longer needed for the purposes for which they were collected or otherwise processed;
• The user withdraws his consent on which the data processing is based and there is no other legal basis for the processing;
• The data user objects to the processing and there are no legal grounds for processing to take precedence;
• Personal data has been processed illegally;
• Personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State applicable to the controller;
• Personal data have been collected in connection with the provision of information society services to children and the consent has been given by the parent responsible for the child.
The user has the right to restrict the processing of his personal data by the administrator when:
• Challenge the accuracy of personal data. In this case, the restriction of processing is for a period that allows the controller to verify the accuracy of personal data;
• The processing is illegal, but the User does not want the personal data to be deleted, but instead requires restricting their use;
• The administrator no longer needs personal data for the purposes of processing, but the User requires them for the establishment, exercise or protection of legal claims;
• Objects to the processing pending verification of whether the legal grounds of the administrator take precedence over the interests of the User.

Right of portability.
The data subject has the right to receive the personal data concerning him and which he has provided to the controller in a structured, widely used and machine-readable format and has the right to transfer this data to another controller without hindrance from the controller. data are provided when the processing is based on consent or a contractual obligation and the processing is carried out in an automated manner. When exercising its right to data portability, the data subject is also entitled to receive the direct transfer of personal data from one controller to another where this is technically feasible.
Right to object.
Users have the right to object to the controller against the processing of their personal data. The controller of personal data shall be obliged to terminate the processing, unless he proves that there are convincing legal grounds for the processing, which take precedence over the interests, rights and freedoms of the data subject, or for establishing, exercising or defending legal claims. In the event of an objection to the processing of personal data for the purposes of direct marketing, the processing should be stopped immediately.
Complaint to the supervisory authority
Each User has the right to file a complaint against illegal processing of his personal data to the Commission for Personal Data Protection or to the competent court.